Help Centre

Help Centre

Welcome to the Patriot Bikes Help Centre.

If you need assistance with an order, delivery, warranty claim, finance application, servicing, returns, repairs or general enquiries, our team is here to help.

Frequently Asked Questions

How do I track my order?

Once your order has been dispatched, you will receive tracking information via email, SMS or the courier used for your delivery.

How long does delivery take?

Delivery times vary depending on the product ordered. We aim to dispatch orders as quickly as possible and will contact customers regarding motorcycle delivery arrangements where applicable.

Can I return my order?

Please refer to our Returns & Refunds Policy for full details regarding eligibility, conditions and return procedures.

Are deposits refundable?

No. All deposits are strictly non-refundable and reserve a vehicle for a maximum period of 30 days.

How do I make a warranty claim?

Please contact us as soon as possible with your order number, vehicle details and a description of the issue. Warranty claims are subject to inspection and approval.

Do you provide collection for warranty claims?

No. Customers are responsible for returning vehicles to Patriot Bikes Ltd for inspection, diagnosis and warranty assessment.

Can I book a service?

Yes. Please contact our team to arrange servicing, maintenance, repairs or warranty inspections.

Do you offer finance?

Finance options may be available on selected products subject to status and lender approval.

How do I contact Patriot Bikes?

Telephone & WhatsApp: 01924 695282

Email: patriotbikes@hotmail.co.uk

Contact Information

Patriot Bikes Ltd

144 Thornes Lane
Wakefield
WF2 7RE
United Kingdom

Telephone & WhatsApp: 01924 695282

Email: patriotbikes@hotmail.co.uk

Website: patriitbikes.co.uk

Business Hours:

Monday to Friday: 9:00am – 5:00pm
Saturday: 9:00am – 12:00pm
Sunday: Closed

Need Help? Our customer support team are here for you …

📞 CALL US:

Let us know how we can help

Sales: 01924 695 282 ext 1
Repairs: 01924 695 282 ext 2
Shop: 01924 695 282 ext 3
Accounts: 01924 695 282 ext 4

Did you know that you can send us a message on WhatsApp? Add Patriot Bikes on 01924 695 282 or CLICK HERE

📍 VISIT US:

Come and check us out

Patriot Bikes & Scooters
47 Thornes Lane
Wakefield
West Yorkshire
WF1 5RR

📍 EMAIL US:

When you need to send some info

Sales: sales@patriotbikes.co.uk
Orders: orders@patriotbikes.co.uk
General: patriotbikes@hotmail.co.uk

🔓 OPENING TIMES:

Plan your journey in advance

Mon - Fri: 9 am - 3 pm
Sat: 9 am - 12 pm
Sun: Closed

🔗 QUICK LINKS:

Important pages on our website