Shipping Policy
Last Updated: 08/09/2024
At Patriot Bikes, we strive to provide a smooth and efficient delivery service to all our customers. This Shipping Policy outlines the terms and conditions for shipping motorcycles, electric bikes, scooters, clothing, helmets, accessories, and other products purchased from our website.
Shipping Methods and Costs
We offer three types of shipping methods within the UK:
1. Standard Shipping:
• £4.99 for orders under 5kg.
• £7.99 for orders over 5kg.
• Delivered via Evri 2-3 working day service.
• Includes tracking. You can track your order via the Evri app or by visiting Evri’s tracking page.
2. Express Shipping:
• £7.99 flat rate for all eligible products.
• Delivered via Evri next-day shipping service.
• Includes tracking. Track your order via the Evri app or Evri’s tracking page.
3. Free Shipping:
- Free delivery is available only for motorcycles (all motorcycles and electric bikes) and scooters.
- Orders for motorcycles and electric bikes will be delivered anywhere in the UK free of charge when purchased outright.
- For deliveries to Northern Ireland, a fee of £150 applies.
Motorcycle Delivery Options
Motorcycles can be purchased in two ways:
1. Outright Purchase:
- Free delivery within the UK
- £150 delivery fee for Northern Ireland.
2. Finance Purchase through Humm:
- £50 delivery fee for UK-based deliveries
- £150 delivery fee for Northern Ireland.
Dispatch Times
- Orders received before 11 am on a working day will be dispatched on the same day.
- Orders received after 11 am will be dispatched the next working day.
- Orders received on weekends will be dispatched on the next working day.
Motorcycle Delivery Times
Delivery times for motorcycles vary based on several factors, including the current delivery schedule, preparation time for registration, and any additional extras such as alarms or decal kits.- All motorcycles listed on our website will have the delivery status marked as TBC (To Be Confirmed).
- Customers will be contacted within 72 hours of placing an order to confirm the anticipated delivery date. This contact may be made via phone call, email, SMS, or WhatsApp.
- We aim to deliver all motorcycles within 7 working days from the order date. However, we reserve the right to take up to 4 weeks for delivery. By placing an order on our website, the customer agrees to these delivery terms.
International Shipping
We do not currently offer international shipping through our website. For international enquiries, please contact us at patriotbikes@hotmail.co.uk.Issues with Delivery
For any delivery-related issues, please contact us directly:- Phone: 01924 695 282
- Email: patriotbikes@hotmail.co.uk
- WhatsApp: 01924 695 282
Contact Information
If you have any questions or concerns about our shipping policy, please feel free to contact us:• Email: patriotbikes@hotmail.co.uk
• Phone: 01924 695 282
• WhatsApp: 01924 695 282